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Banking Council Code

The Code of Banking Practice (The Banking Code) deals with the various banks' relationship with their customers in South Africa.

All banks which are members of the South African Banking Council are committed to maintain the standards of fairness set out in the Code.
The Code provides valuable safeguards for customers and helps individuals understand how banks are expected to deal with them. Copies of the Code are available from the member banks and from the Banking Council.

To view the Code of Banking Practice, click below to download:

PDF Download Icon Banking Council Code

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